SuperPropina help

For those who leave a tip and those who receive one.

// I am leaving a tip

How do I tip the person who served me?

Scan their QR or go to superpropina.com and type their nickname. Pick how much and how to pay: with your card on their reader, or from your phone with your Mercado Pago account.

Where does the money go?

Straight to the Mercado Pago of the person who served you. It does not go through us.

I paid from my phone and it did not complete

If Mercado Pago does not confirm the payment, you are not charged. You can try again from the same page.

// I receive tips

What do I need to start?

The SuperPropina app and a Mercado Pago account. Pick your nickname and you get your QR and your page. To charge cards you also need a reader.

How much does it cost?

Signing up is free. A small fee per collected tip comes out of your balance; the tip lands whole in your Mercado Pago.

How do I top up my balance?

From Balance, in pesos and with Mercado Pago. It is credited automatically once the payment is confirmed.

Can I change my nickname?

Your nickname is the address of your tips and it is on your QR. To change it you first have to cancel the service, and then generate the QR again.

Where do I get the reader?

On SuperMercader, with tracked shipping included.